Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: November 3, 2025

Introduction

Welcome to Verdikta. This Privacy Policy explains how Verdikta ("we," "us," or "our") collects, uses, discloses, and protects information about you when you visit our website, use our decentralized dispute resolution platform, or interact with our services.

Verdikta is a US-based organization that provides decentralized dispute resolution services globally. We are committed to protecting your privacy and handling your data in accordance with applicable laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA), the California Consumer Privacy Act (CCPA) for California residents, and other applicable privacy laws.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

Information We Collect

1. Information You Provide

Contact Information: When you contact us, subscribe to our newsletter, or request information, we may collect your name, email address, company name, and message content.

Account Information: If you create an account or interact with our platform, we may collect authentication information and preferences.

Blockchain Data: When you interact with our decentralized platform, certain transaction data is recorded on public blockchains, which is publicly accessible by design.

2. Automatically Collected Information

Usage Data: We collect information about how you interact with our website, including pages visited, time spent, links clicked, and referring URLs.

Device Information: We may collect information about your device, including IP address, browser type, operating system, and device identifiers.

Cookies and Tracking: We use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser.

3. Third-Party Information

We may receive information from third-party services you use to interact with our platform, such as wallet providers or blockchain networks.

How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our dispute resolution platform and services
  • Communication: To respond to your inquiries, send updates, newsletters, and important notifications
  • Analytics: To understand usage patterns, optimize performance, and enhance user experience
  • Security: To detect, prevent, and address fraud, security issues, and technical problems
  • Legal Compliance: To comply with legal obligations and protect our rights and the rights of others
  • Research & Development: To develop new features, improve AI models, and advance our technology
  • Marketing: To send promotional materials and updates about our services (with your consent where required)

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers:

We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, email delivery, and customer support. These providers are contractually obligated to protect your information.

Blockchain Networks:

Transaction data related to dispute resolution is recorded on public blockchain networks and is publicly accessible. This is inherent to the decentralized nature of our platform.

Legal Requirements:

We may disclose information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers:

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent:

We may share information with third parties when you have given us explicit consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Secure development practices
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

For All Users:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time

For EEA Residents (GDPR):

  • Data Portability: Request a copy of your data in a structured, machine-readable format
  • Restriction: Request restriction of processing in certain circumstances
  • Object: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for processing based on consent
  • Lodge a Complaint: File a complaint with your local data protection authority

For California Residents (CCPA):

  • Know: Know what personal information we collect, use, disclose, and sell
  • Delete: Request deletion of personal information
  • Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
  • Non-Discrimination: Not be discriminated against for exercising these rights

To exercise any of these rights, please contact us at privacy@verdikta.org.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

  • The nature of the information and how it is used
  • Legal and regulatory requirements
  • The potential for disputes or litigation
  • Your preferences and requests

Note that blockchain transactions are permanent and immutable by design and cannot be deleted from the blockchain.

International Data Transfers

Verdikta is based in the United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where we or our service providers operate.

These countries may have data protection laws that differ from your jurisdiction. By using our services, you consent to the transfer of your information to countries outside your country of residence. We implement appropriate safeguards to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device.

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your preferences and settings
  • Marketing Cookies: Track visitor behavior for advertising purposes (with consent)

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email or prominent notice on our website
  • Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@verdikta.org

General Contact: Contact Form

Address: Verdikta
United States

For data protection inquiries from EEA residents, you may also contact your local data protection authority.

Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal information based on the following legal grounds:

  • Contract Performance: Processing necessary to provide services you requested
  • Legitimate Interests: Processing for our legitimate business interests (e.g., analytics, security)
  • Legal Obligations: Processing required to comply with legal requirements
  • Consent: Processing based on your explicit consent (e.g., marketing communications)
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